

FAQ
Contact Information
How can I contact the customer service team?
We are always here to help. You can reach our customer support team via WhatsApp, Instagram, TikTok and email.
Is there a specific process for returns and exchanges?
If you need to return or exchange a product, please contact our customer service team via email or WhatsApp. Please see our refund policy for more details. If you have any problems, please feel free to write to us.
How do I create an account?
Creating an account is easy. Follow these steps:
- Sign Up: Click on the "Create Account" icon in the top right corner of our website. Enter your personal and contact information.
- Shipping Information: Provide your shipping address so we can deliver your products directly to you.
- Order Tracking: Once you create your account, you can easily track your orders and manage your personal information.
Payment Methods
Are Neek supplements natural?
Yes, all of our supplements are completely natural, formulated with the highest quality ingredients and free of artificial additives. Additionally, our products are gluten-free, non-GMO, cruelty-free, and manufactured in GMP (Good Manufacturing Practice) certified facilities, ensuring the purity, potency, and safety of each supplement.
How can I choose the right supplement for my needs?
To select the right supplement, we recommend you check out our product guide on the vitamins and supplements page, which outlines the benefits and uses of each one, helping you make the best decision for your well-being. You can also check out our press kit.
Do Neek supplements have any side effects or contraindications?
Our supplements are designed to be safe and effective, with no known side effects when taken as directed. However, if you experience any adverse reactions, discontinue use and consult your physician.
What is the correct dosage and how should I take the supplements?
The recommended dosage is once a day (2 capsules), except for Probiotics, which is only 1 capsule a day. It is advised to take them with food and water. Do not exceed the recommended daily dose. Consult a health care professional if you are pregnant, nursing, or have any special medical conditions.
Can I take Neek supplements if I am pregnant or breastfeeding?
Our supplements are safe for pregnant and breastfeeding women. You can take them with confidence. However, we always recommend consulting your doctor before taking any supplements during pregnancy or breastfeeding, to ensure your well-being and that of your baby.
Shipping
Do you offer free shipping?
Currently, we do not offer free shipping on our orders. However, we strive to maintain competitive shipping rates to provide you with the best service possible. This way, you can enjoy our products with reasonable shipping costs and no additional surprises.
Do you ship domestically and internationally?
Yes, we ship both domestically and internationally. For our international customers, we ship to Venezuela, Dominican Republic, Colombia, Mexico, Spain, Puerto Rico, Panama, Canada, and Hawaii. If you are located in another country, please feel free to contact us for detailed information on the shipping options available to you.
Can I change my shipping address after placing an order?
Yes, we understand that changes may occur. If you need to update your shipping address, please contact our customer service team as soon as possible. We will do our best to adjust the address before your order is shipped.
Product Benefits and Effects
What are the benefits of Apple Cider?
Neek Supplement Apple Cider is known to aid in digestion, promote weight loss, and detoxify the body. It can also help balance blood sugar levels and improve heart health.
What benefits does Berberine offer?
Berberine is effective in regulating blood sugar levels, improving cardiovascular health, and supporting weight loss. Additionally, it has antimicrobial properties that may benefit gut health.
What are the benefits of Neek Supplement Probiotics?
Our Probiotics support digestive and immune system health, improve the balance of intestinal flora and can help reduce symptoms of digestive disorders such as irritable bowel syndrome.
What are the benefits of the Balance Kit?
The Neek Supplement Kit combines the benefits of Apple Cider, Berberine, and Probiotics to offer comprehensive support for your health. This kit can help improve digestion, regulate blood sugar levels, promote weight loss, and strengthen the immune system. It is an excellent choice for those looking for a holistic approach to their well-being.