FAQ
Contact Information
How can I contact the customer service team?
We are always here to help. You can reach our customer support team via WhatsApp, Instagram, TikTok and email.
Is there a specific process for returns and exchanges?
If you need to return or exchange a product, please contact our customer service team via email or WhatsApp. Please see our refund policy for more details. If you have any problems, please feel free to write to us.
How do I create an account?
Creating an account is easy. Follow these steps:
- Sign Up: Click on the "Create Account" icon in the top right corner of our website. Enter your personal and contact information.
- Shipping Information: Provide your shipping address so we can deliver your products directly to you.
- Order Tracking: Once you create your account, you can easily track your orders and manage your personal information.
Payment Methods
Are Neek supplements natural?
Yes, all of our supplements are completely natural, formulated with the highest quality ingredients and free of artificial additives. Additionally, our products are gluten-free, non-GMO, cruelty-free, and manufactured in GMP (Good Manufacturing Practice) certified facilities, ensuring the purity, potency, and safety of each supplement.
How can I choose the right supplement for my needs?
To select the right supplement, we recommend you check out our product guide on the vitamins and supplements page, which outlines the benefits and uses of each one, helping you make the best decision for your well-being. You can also check out our press kit.
Do Neek supplements have any side effects or contraindications?
Our supplements are designed to be safe and effective, with no known side effects when taken as directed. However, if you experience any adverse reactions, discontinue use and consult your physician.
What is the correct dosage and how should I take the supplements?
The recommended dosage is once a day (2 capsules), except for Probiotics, which is only 1 capsule a day. It is advised to take them with food and water. Do not exceed the recommended daily dose. Consult a health care professional if you are pregnant, nursing, or have any special medical conditions.
Can I take Neek supplements if I am pregnant or breastfeeding?
Our supplements are safe for pregnant and breastfeeding women. You can take them with confidence. However, we always recommend consulting your doctor before taking any supplements during pregnancy or breastfeeding, to ensure your well-being and that of your baby.
Shipping
Do you offer free shipping?
Currently, we do not offer free shipping on our orders. However, we strive to maintain competitive shipping rates to provide you with the best service possible. This way, you can enjoy our products with reasonable shipping costs and no additional surprises.
Do you ship domestically and internationally?
Sí, realizamos envíos tanto a nivel nacional como internacional. Para nuestros clientes internacionales, enviamos a Venezuela, República Dominicana, Colombia, México, España, Puerto Rico, Panamá, Canadá y Hawái. Si te encuentras en otro país, no dudes en contactarnos para obtener información detallada sobre las opciones de envío disponibles para ti.
¿Puedo modificar mi dirección de envío después de hacer un pedido?
Sí, entendemos que pueden surgir cambios. Si necesitas actualizar tu dirección de envío, comunícate con nuestro equipo de atención al cliente lo antes posible. Haremos todo lo posible para ajustar la dirección antes de que se envíe tu pedido.
Beneficios del Producto y Efectos
¿Cuáles son los beneficios de la Sidra de Manzana?
La Sidra de Manzana de Neek Supplement es conocida por ayudar en la digestión, promover la pérdida de peso y desintoxicar el cuerpo. También puede ayudar a equilibrar los niveles de azúcar en sangre y mejorar la salud del corazón.
¿Qué beneficios ofrece la Berberina?
La Berberina es eficaz para regular los niveles de azúcar en la sangre, mejorar la salud cardiovascular y apoyar la pérdida de peso. Además, tiene propiedades antimicrobianas que pueden beneficiar la salud intestinal.
¿Qué ventajas tienen los Probióticos de Neek Supplement?
Nuestros Probióticos apoyan la salud digestiva y del sistema inmunológico, mejoran el equilibrio de la flora intestinal y pueden ayudar a reducir los síntomas de trastornos digestivos como el síndrome del intestino irritable.
¿Qué beneficios tiene el Kit Balance?
El Kit de Neek Supplement combina los beneficios de la Sidra de Manzana, Berberina y Probióticos para ofrecer un soporte integral a tu salud. Este kit puede ayudar a mejorar la digestión, regular los niveles de azúcar en la sangre, promover la pérdida de peso y fortalecer el sistema inmunológico. Es una excelente opción para quienes buscan un enfoque holístico para su bienestar.